Cookie Policy
Last updated: 16 January 2026
1. Introduction
This Cookie Policy explains how AVIO MENTOR SL (NIF: B26665257) ("AvioMentor", "we", "us", "our") uses cookies and similar technologies on the website https://aviomentor.com and its subdomains (the "Website").
We use cookies to ensure the Website functions correctly, to keep it secure, to remember user preferences, to analyze usage, and to improve our services. Where required by applicable law, non-essential cookies are used only with your consent.
This Cookie Policy should be read together with our Privacy Policy:
https://aviomentor.com/privacy-policy
2. What are cookies?
Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They allow the website to recognize your device and store certain information about your preferences or interactions.
Cookies may be:
- First-party cookies, set by AvioMentor, or
- Third-party cookies, set by external service providers.
Cookies may also be session cookies (deleted when you close your browser) or persistent cookies (stored for a defined period).
We may also use similar technologies such as local storage, pixels, or SDKs. For simplicity, all such technologies are referred to as "cookies" in this policy.
3. How we use cookies
We use cookies for the following purposes:
a) Strictly necessary cookies
These cookies are essential for the operation, security, and integrity of the Website and cannot be disabled in our systems.
They are used to:
- Authenticate users and maintain login sessions (Firebase Authentication)
- Protect accounts and prevent unauthorized access
- Ensure platform stability and security
- Route traffic efficiently and protect against malicious activity (e.g. via Cloudflare)
Because these cookies are strictly necessary, they do not require user consent under GDPR.
b) Preference and functionality cookies
These cookies allow the Website to remember your choices (such as language or interface preferences) and provide enhanced functionality.
They improve usability but are not strictly necessary and are used only where permitted by law and, where required, with your consent.
c) Analytics and performance cookies
Analytics cookies help us understand how users interact with the Website so we can improve its performance and usability.
We use analytics tools such as:
- Firebase Analytics
- Google Analytics
These cookies collect aggregated information such as page views, navigation paths, and usage patterns. We do not use analytics cookies to directly identify individual users.
Analytics cookies are used only with your consent where required by law.
d) Session replay and user experience analysis
We use session replay and user experience tools (such as Hotjar or FullStory) to better understand how users interact with the Website, identify usability issues, and improve the overall experience.
These tools may record interactions such as mouse movements, clicks, and scrolling. Any data collected is processed in accordance with applicable data protection laws and is used solely for product improvement and troubleshooting.
Session replay cookies are used only with your consent where required by law.
e) Embedded third-party content
Our Website may include embedded content from third-party platforms, such as:
- YouTube videos
- X (formerly Twitter) embeds
When you interact with such embedded content, the third-party platform may set cookies on your device. These cookies are controlled by the respective third parties and are subject to their own privacy policies.
4. Third-party service providers
We use carefully selected third-party service providers that may set cookies on our behalf, including:
- Firebase / Google Cloud – authentication, hosting, analytics, and security
- Netlify – website deployment and delivery
- Cloudflare – DNS, performance optimization, and security
- Stripe – payment processing (AvioMentor does not store credit or debit card details)
- Hotjar / FullStory – usability and session replay analysis
We do not control third-party cookies directly, but we ensure that our providers comply with applicable data protection laws.
5. Managing cookies
You can control and manage cookies in several ways:
- Through our cookie consent banner (where available)
- By adjusting your browser settings to block or delete cookies
- By deleting existing cookies stored on your device
Please note that disabling certain cookies may affect the functionality or availability of parts of the Website.
For more information about cookies and how to manage them, you may visit https://www.allaboutcookies.org.
6. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The "Last updated" date at the top of this page indicates when the policy was most recently revised.
We encourage you to review this policy periodically.
7. Contact
If you have any questions about this Cookie Policy or our use of cookies, you can contact us at:
AVIO MENTOR SL
NIF: B26665257
Av. Maisonnave, 41, n° 3
03003 Alicante (Alacant), Alicante